Frequently Asked Questions

Everything you need to know about deposits, withdrawals, ROI plans, membership, and keeping your account secure. Can't find what you're looking for? Contact our team.

Getting Started

We are a crypto-funded investment platform. You create a free account, deposit funds via Bitcoin, Ethereum, USDT, or BNB, then allocate that balance into structured ROI plans, real-estate share offerings, or both. Returns accrue on a fixed schedule (daily, weekly, or at the end of the term depending on the plan) and are credited straight to your in-app wallet, where you can reinvest, transfer, or withdraw them.
Click "Get Started", enter your name, email, and a password, and verify your email address from the link we send you. Once verified you can log in, view the dashboard, and make your first deposit. If someone referred you, use their referral link so the referral bonus is applied automatically.
Yes — our entry-level Starter plan accepts deposits from as little as $50. Higher-yield plans (Growth, Elite) have higher minimums and may require a paid membership tier. Check the Investment Calculator or the ROI Plans page for exact minimums and maximums per plan.
You can deposit and invest without KYC, but withdrawals are gated behind identity verification for compliance and account-security reasons. Upload a government ID and a proof of address from your dashboard's KYC page — approval is manually reviewed by our team, usually within one to two business days.

Deposits & Withdrawals

We currently accept Bitcoin (BTC), Ethereum (ETH), USDT (TRC20 and BEP20), and BNB. Choose one of our published deposit addresses on the Wallet page, send funds from your personal wallet or exchange, then submit the transaction hash so our team can confirm and credit your account.
Deposits are manually verified against the blockchain once you submit your transaction hash. Most are confirmed within a few hours, though network congestion on the underlying chain can occasionally extend that window.
Set your withdrawal wallet address once from your Profile page — this is the only address your funds will ever be sent to, which protects you from mistyped addresses at withdrawal time. To request a payout, your account needs approved KYC, an active membership, and a sufficient wallet balance. Our team reviews and processes withdrawal requests, typically same-day for verified accounts.
Network fees for the destination chain are deducted at time of payout. Minimum withdrawal amounts are shown on the Withdraw page and scale with your membership tier — higher tiers get priority processing and lower effective minimums.
Yes, internal transfers between verified accounts are instant and free, and are useful for splitting funds with a partner or paying another member directly from your wallet balance.

ROI Plans & Returns

Each ROI plan defines a fixed total return percentage over a set duration (for example, 18% over 45 days). Your expected return is your principal multiplied by that percentage, paid out daily, weekly, or at the end of the term depending on the plan's payout frequency. Use the Investment Calculator to see exact numbers before you commit.
ROI plans are designed to run their full duration to generate the advertised return. Early cancellation is handled case-by-case through support and may forfeit unearned returns, so we recommend only investing funds you will not need before the term ends.
On maturity, your principal plus the total earned return is credited to your main wallet balance automatically. From there you can withdraw it, transfer it, or roll it straight into a new plan.
Some of our higher-yield plans (like the Elite plan) are gated to Gold and Platinum members. Upgrading membership unlocks access to those plans as well as priority withdrawals and, at the top tier, a dedicated account manager.

Real Estate & Membership

We list vetted real-estate opportunities where you can buy a fractional share rather than an entire property. Share purchases are gated to active members at or above the property's listed minimum membership tier, since real estate carries different liquidity and legal considerations than short-term ROI plans.
Membership tiers (Silver, Gold, Platinum) unlock access to higher-yield ROI plans and property listings, reduce loan interest, and provide priority withdrawal review. Platinum members also get a dedicated account manager. See the Membership page for full tier-by-tier perks and pricing.

Security & Trust

Passwords are hashed (never stored in plain text), sessions are encrypted and stored server-side, and withdrawal destinations are locked to a single wallet address you set yourself. Admin actions on deposits, withdrawals, and KYC are logged and reviewed by our team before funds move.
Crypto-asset investment platforms operate under evolving regulatory frameworks that vary by jurisdiction. We encourage every investor to read our Terms & Conditions and Privacy Policy, and to only invest amounts they are comfortable placing at risk — as with any investment, returns are not guaranteed and your principal is at risk.
Contact support immediately through the Contact page or WhatsApp with your account email and a description of the activity. We recommend enabling a strong, unique password and never sharing your login credentials or one-time verification links with anyone.

Still have questions?

Our support team is happy to walk you through deposits, plans, or membership tiers.

Contact Support